Department Assistant
Southern Housing
18th May 2026 - 16th August 2026
£18.63 per hour
Mosaic East, 4th Floor,17 Addiscombe Road, Croydon, CR0 6SR
Customer Services
Communication
Problem-solving
Attention to detail
Organization
CRM/CD experience
Role
Who You Are
You are a diligent and detail-oriented professional with strong communication skills who excels in maintaining and updating information systems. You thrive on ensuring seamless customer interactions and monitoring system data effectively.
What the job involves
This role involves monitoring and updating reports regularly, contacting residents regarding repairs, handling appointment queries, providing updates on delays, and efficiently managing and monitoring the Customer Relationship Management and Customer Dynamic systems.
Skills
- Proficient in monitoring and updating reports
- Strong communication and interpersonal skills
- Experience with CRM/CD systems
- Ability to handle and resolve queries effectively
- Detail-oriented with strong organizational skills