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Job Description: Caretaker

Who You Are

You are a dedicated and responsible individual committed to maintaining a clean, safe, and welcoming environment for residents and visitors. You are customer-focused, possess a strong understanding of health and safety regulations, and are open to ongoing personal and professional development. Your experience in a customer-focused environment allows you to communicate effectively and build positive relationships with residents and colleagues. You are adaptable, willing to work outside of regular hours if needed, and have no political restrictions or line management responsibilities.

What the Job Involves

The Caretaker is responsible for ensuring that estates and communal areas are well-maintained. This involves performing cleaning tasks according to schedules, operating and maintaining equipment, and adhering to health and safety guidelines. The role requires collaboration with team members and residents to manage estate incidents and improve service delivery. The Caretaker also supports waste management and contributes to housing service objectives by maintaining accurate records and promptly reporting issues. Additionally, the caretaker is responsible for conducting health and safety inspections, managing equipment, and contributing to the overall objectives and customer satisfaction levels of the Estate Services team.

Skills

• Strong customer service commitment
• Knowledge of health and safety regulations
• Ability to communicate clearly both verbally and in writing
• Experience in a customer-focused environment
• Proven ability to work collaboratively
• Adaptability to changing needs and priorities
• Ability to operate and maintain mechanical equipment
• Commitment to equality and diversity
• Basic DBS check clearance